Telehealth & Remote Care

RPM Billing Services

Remote Patient Monitoring is revolutionizing care delivery, but the CMS billing rules are notoriously strict. We ensure your practice stays compliant while capturing maximum recurring revenue.

Audit My RPM Program

The 4 Pillars of RPM Billing

Unlike traditional face-to-face visits, RPM generates revenue on a recurring, monthly basis. To avoid catastrophic Medicare clawbacks, your billing cycle must strictly track four distinct phases of the program.

1

Patient Setup & Education

Billing for the initial phase where the FDA-cleared device is provided and the patient is educated on its use. We verify documented consent before dropping the claim.

2

Device Supply

Managing the monthly recurring claims for the supply of the device and its daily transmission of data (must hit the CMS 16-day minimum threshold).

3

Treatment Management

Billing for the first 20 minutes of clinical staff time spent interacting with the patient or modifying care plans based on device readings.

4

Additional Time

Accurately logging and submitting add-on codes for every additional 20 minutes of clinical time spent beyond the initial requirement.

CMS CPT Code Expertise

Our certified coders ensure these codes are billed precisely according to the Medicare Physician Fee Schedule (MPFS) guidelines.

CPT Code Description Frequency
99453 Initial set-up and patient education on use of equipment. Once per episode
99454 Device supply with daily recordings or programmed alerts. (Requires 16 days of data transmission). Monthly
99457 First 20 minutes of clinical staff time directed by a physician/QHP in a calendar month. Monthly
99458 Each additional 20 minutes of clinical staff time (Add-on code to 99457). Add-on

Secure Your RPM Revenue Stream

Don't risk CMS audits due to poor time-tracking or incorrect modifiers. Let Probiz manage your RPM billing so you can scale your remote care program confidently.

Talk to an RPM Expert
The Probiz Advantage

Why Leading Practices Partner With Us

We combine certified expertise with proprietary technology to deliver unmatched revenue cycle performance.

Maximized Clean Claim Rates

Our advanced rules-based scrubbing engine runs every claim against millions of payer-specific rules before submission, practically eliminating front-end rejections and accelerating your cash flow.

Certified Specialist Teams

We don't use generalists. Your account is managed by specialty-specific certified coders who understand the nuances of your exact clinical discipline, ensuring maximum compliant reimbursement.

Real-Time Financial Analytics

Stop waiting for end-of-month reports. Our proprietary BI dashboards give you real-time visibility into collection rates, A/R aging, and denial trends.

100% EHR Agnostic & Secure

We work seamlessly within your existing software via secure, HIPAA-compliant VPNs. Zero data migration required, and zero disruption to your clinical workflow.

A Seamless Transition Process

Switching billing partners shouldn't disrupt your cash flow. Our meticulously engineered onboarding process ensures a smooth, parallel transition.

  • 1

    Discovery & Integration

    We establish secure remote access to your EHR/PMS and map your existing workflows without interrupting your current team.

  • 2

    Historical Analysis

    We audit your past claims to identify immediate revenue leakage, coding errors, and systemic denial trends.

  • 3

    Custom Rule Building

    Our rules-based scrubbing engine is programmed with your specific payer matrix and local coverage determinations to prevent future denials.

  • 4

    Go-Live & Optimization

    We take over day-to-day operations, instantly applying our optimized workflows to accelerate your cash flow and reduce days in A/R.

The Cost of Inaction

Every day you wait to optimize your revenue cycle, you are losing money to timely filing limits, unappealed denials, and under-coded encounters. Stop accepting revenue leakage as a cost of doing business.

Stop Revenue Leakage Today

Frequently Asked Questions

Common questions about our process, integration, and security.

No. Our team is fully trained on all major platforms including Epic, Cerner, eClinicalWorks, AdvancedMD, Athenahealth, and Kareo. We log directly into your existing system via a secure, HIPAA-compliant connection. Your front office workflow remains entirely unchanged.

We operate primarily on a percentage-of-collections model. This means we don't get paid until you get paid, perfectly aligning our incentives with your practice's financial success. There are no hidden setup fees or rigid long-term lock-ins.

Absolutely. We are fully HIPAA compliant. We operate under strict Business Associate Agreements (BAAs), utilizing AES-256 encryption, zero-trust network access, and mandatory multi-factor authentication. Patient data is never stored on unauthorized local devices.