Aging Claim Recovery Specialists

A/R Recovery &
Collections

Claims sitting beyond 90 days don't just cost you interest β€” they cost you the claim entirely. Our Recovery Squad specializes in the hard cases other billing companies abandon.

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The A/R Aging Reality: Time Kills Claims

The longer a claim sits unpaid, the harder it is to collect. Here's what's happening to your aging buckets right now.

0–30
Days Outstanding
98%
Collection probability
31–60
Days Outstanding
85%
Collection probability
61–90
Days Outstanding
62%
Collection probability β€” and falling fast
90+
Days Outstanding
23%
Most practices simply write this off

We specialize in the 61–90+ day buckets that most practices quietly absorb as losses. Through aggressive, structured payer follow-up and strategic appeals, our Recovery Squad typically recovers 65–85% of claims in these buckets β€” revenue your practice had already mentally written off.

Our Recovery Methodology

A Structured,
Relentless Pursuit

We don't make one phone call and move on. Our follow-up cadence is systematic, documented, and escalating β€” matching the urgency to the aging of each specific claim.

1

Deep A/R Audit

We segment your aging report by payer, age, and dollar value to build a prioritized recovery plan.

2

Payer Outreach

Direct contact with payer representatives via phone and electronic portal β€” escalating to supervisor level when required.

3

Documentation Rebuild

For denied claims, we pull medical records, rebuild the documentation, and resubmit with clinical support.

4

Escalation Protocol

Recalcitrant payers receive formal appeals, state insurance board complaints, and where applicable, external review requests.

A/R Recovery Specialists
Representative Recovery Example

Multi-Specialty Group Practice β€” 90+ Day A/R Cleanup

A 12-provider multi-specialty group had accumulated $1Substantial in aging A/R over 18 months, with 68% sitting beyond 90 days. In-house staff had made one follow-up call per claim before writing them off. We deployed a dedicated recovery team with full EHR access and began systematic outreach within 48 hours of engagement.

$1Substantial
Total Aging A/R
$940K
Recovered in 90 Days
67%
Recovery Rate Achieved
The Probiz Advantage

Why Leading Practices Partner With Us

We combine certified expertise with proprietary technology to deliver unmatched revenue cycle performance.

Maximized Clean Claim Rates

Our advanced rules-based scrubbing engine runs every claim against millions of payer-specific rules before submission, practically eliminating front-end rejections and accelerating your cash flow.

Certified Specialist Teams

We don't use generalists. Your account is managed by specialty-specific certified coders who understand the nuances of your exact clinical discipline, ensuring maximum compliant reimbursement.

Real-Time Financial Analytics

Stop waiting for end-of-month reports. Our proprietary BI dashboards give you real-time visibility into collection rates, A/R aging, and denial trends.

100% EHR Agnostic & Secure

We work seamlessly within your existing software via secure, HIPAA-compliant VPNs. Zero data migration required, and zero disruption to your clinical workflow.

A Seamless Transition Process

Switching billing partners shouldn't disrupt your cash flow. Our meticulously engineered onboarding process ensures a smooth, parallel transition.

  • 1

    Discovery & Integration

    We establish secure remote access to your EHR/PMS and map your existing workflows without interrupting your current team.

  • 2

    Historical Analysis

    We audit your past claims to identify immediate revenue leakage, coding errors, and systemic denial trends.

  • 3

    Custom Rule Building

    Our rules-based scrubbing engine is programmed with your specific payer matrix and local coverage determinations to prevent future denials.

  • 4

    Go-Live & Optimization

    We take over day-to-day operations, instantly applying our optimized workflows to accelerate your cash flow and reduce days in A/R.

The Cost of Inaction

Every day you wait to optimize your revenue cycle, you are losing money to timely filing limits, unappealed denials, and under-coded encounters. Stop accepting revenue leakage as a cost of doing business.

Stop Revenue Leakage Today

Frequently Asked Questions

Common questions about our process, integration, and security.

No. Our team is fully trained on all major platforms including Epic, Cerner, eClinicalWorks, AdvancedMD, Athenahealth, and Kareo. We log directly into your existing system via a secure, HIPAA-compliant connection. Your front office workflow remains entirely unchanged.

We operate primarily on a percentage-of-collections model. This means we don't get paid until you get paid, perfectly aligning our incentives with your practice's financial success. There are no hidden setup fees or rigid long-term lock-ins.

Absolutely. We are fully HIPAA compliant. We operate under strict Business Associate Agreements (BAAs), utilizing AES-256 encryption, zero-trust network access, and mandatory multi-factor authentication. Patient data is never stored on unauthorized local devices.

Your Aging A/R Is Recoverable

Every day you wait, the collection probability drops. Let our Recovery Squad run a free audit of your aging report β€” we'll tell you exactly what's recoverable.

Get My Free A/R Audit